terms + conditions
all sales are final; classes are not eligible for transfer, exchange, or refund.
a 2% convenience fee is added to all purchases.
cancellations must be made no less than 12 hours before class.
classes canceled less than 12 hours are considered a late-cancel and will incur a fee of $20. no-shows incur a fee of $25. This applies to all classes; paid and free classes.
the $199/mo FIERCEST auto-pay & 12-month unlimited bulk memberships receive discounted late cancel/no show fees - late-cancel $10 and no shows $15.
all members and class-pack holders are eligible for 2 courtesy cancels per calendar year.
grippy socks are required. if you do not own a pair, we have a wide variety at different price points available in the Studio for purchase.
if this is your first class with Fierce45 you must arrive 15 minutes early as a rundown of our machine, the FierceFormer™, and room is mandatory.
students are not permitted to enter the FierceFormer™ room for class more than 5 minutes after the scheduled start time. no exceptions.
if you do not show up for your reserved spot (and it’s not your first class), a walk-in student has the right to utilize your spot at the 5 minute mark.
all auto-pay memberships are eligible for 1 free hold per calendar year. hold requests must be delivered via email to firstname.lastname@example.org. Cancellations during or after a hold are subject to 30-day notice via email to email@example.com.
all membership suspensions will be capped at a 3-month maximum time allowance. After the three month term, your membership will be re-activated. Circumstantial exceptions will be made, we just ask that you email firstname.lastname@example.org. Cancellations during or after a hold are subject to 30-day notice via email to email@example.com.
all auto-pay memberships require a 3-month minimum commitment, unless otherwise specified. memberships can be cancelled at anytime with 30-day notice via email to firstname.lastname@example.org.
coaches are subject to change without notice.
we reserve the right to cancel classes less than 40% capacity. students will be notified at least 6-hours before class.
we offer child care at some Studios. for more info and our child care policies, please visit our child care page.
kindly refrain from phone/electronics usage during class.
thank you for adhering to and understanding our terms + conditions!